In Collaboration with both Telecommunication Companies,
Burgan Bank Provides its Services
Via Arabic / English SMS

Press Release
Kuwait, 23 May 2005

Since 1999, Burgan Bank has proved itself as a pioneer in providing electronic banking and financial services. The bank has recently developed the "B-SMS Service" in Arabic/English, which was previously limited to just English.

"This service enables the customer to request financial and banking information on any of their accounts, whether they are in Kuwait or abroad." Mr. Wael Al-Sultan, Manager, Electronic Banking Services and Cards of Burgan Bank, said: "The customer can now access the SMS service via mobile phone in Arabic and English. The Bank has upgraded this service to include Arabic for those subscribers of Wataniya or MTC".

Message Programming

Al-Sultan stated in a press release that the service in both languages will be available to customers upon their request. "A customer may request specific pre-programmed messages or receive SMS’ on their mobile within seconds in the language they desire." He continued, “The Bank will provide the customer with the opportunity to inquire about a host of services in Arabic through mobile, including loan inquiry for a maximum of two loans and maturity dates of deposits, among other services."

"Burgan Bank also provides exclusive services, where the customer can inquire in Arabic, and receive a direct response through Arabic SMS." He continued, "Burgan Bank provides this service via SMS to the subscribers of both companies. These services include the possibility to inquire in either language about their accounts, the last depositing transaction, the last debit to the account, in addition to inquiring about credit cards and balances, whether ordinary or pre-paid credit cards."

"To facilitate service to Burgan Bank's customers, the Bank will devote two service telephone numbers, through which they can inquire about the desired services". He stated.

Available Services

Al-Sultan noted that Burgan’s Arabic/English SMS service will provide the customer with the opportunity to inquire about loans, loan balance, payment dates and debit. "In the mean time, the customer may request any service through SMS, where the customer requests will be programmed and responded to within pre-set timings. Moreover, the service will provide the customer with the opportunity to inquire about any financial or banking information relevant to their accounts, at any time throughout the year." He Added.

Al-Sultan also emphasized that Burgan Bank will continue to develop its services and innovate new services in the local banking sector over the forthcoming period to meet its customers' requirements and expectations. "Such a pioneering position will be reflected by the services always provided by the bank to its customers." He stressed. "The pioneering position was not a coincidence, but is a result of the volume of electronic financial and banking services previously offered by the Bank, including, but not limited to the "Call Center", "Bee Everywhere", "Burgan Everywhere", "B 24", "Trading on Global Financial Markets via Burgan Bank's website" and "Beebank on-line banking service", exclusively provided by Burgan Bank."